Thank a Customer For Purchasing a Product or Service Sample Letter 1 We appreciate your recent purchase of a Doe electric dishwasher. You will find your dishes cleaner and your energy costs less by purchasing this new model. Another advantage of owning a Doe dishwasher is our full two-year…
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Thank a Customer For a Payment Sample Letter 1 We received your March 5th payment of $400 which brings your balance to $0. Your account shows your year-to-date credit with Doe’s has been outstanding. We value you as a preferred customer and look forward to future business with you. …
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Thank a Business For Good Service, Low Prices, or Professional Courtesies Sample Letter 1 I want to compliment one of your excellent employees, Jane Doe. She went to great lengths to help me when my checking account was thrown into turmoil by some forged checks. I have always received quality…
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Respond to a Complaint and Treat It As Valuable Feedback Sample Letter 1 We appreciate your letter suggesting a \”less confusing\” format for our sales catalog. We regret that you have had difficulty with the current layout and realize that many others may be having the same problem. Thank you…
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Respond Positively to Negative Feedback Sample Letter 1 Thank you for taking the time to tell us about your unfortunate experience with the Springfield Fire Department. I am sorry to hear about your losses in the house fire, and I regret that you were not satisfied with the performance of…
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Reply Positively to a Suggestion Sample Letter 1 Thank you for pointing out the staffing problems in the clothing department and for offering such insightful suggestions. I agree with you. We should address the issue at the very beginning, before the individual is even hired. Raising the minimal qualifications and…
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Praise Government Officials or Employees Sample Letter 1 My thanks to the City Commission for the concerts they sponsored during the holiday season. I was fortunate to attend three of the concerts and enjoyed the excellent instrumental music, the wandering carolers, and the opportunity to sing carols with the choirs.…
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Note the Anniversary of an Employee’s Service Sample Letter 1 On this, the tenth year anniversary of your employment with our corporation, I want to offer you my sincerest thanks for your loyal service. Of course the Doe Corporation hired you because of your excellent academic record and your…
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Note the Anniversary of a Customer’s Company Sample Letter 1 We were pleased to read in the local paper that you are celebrating the tenth anniversary of your business. Congratulations, you have reached an important milestone with finesse! During those ten years, you have contributed a great deal to…
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Give Personal Compliments or Praise Sample Letter 1 I will always remember your willingness to help me during my time of need. It takes a very special person to leave her important work on short notice and come to the aid of a neighbor. Your example is a wonderful lesson…
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